FAQ ID: 8200815900
Release date: 15 July 2010
If an error message is displayed on the LCD, take the corresponding action described below.
If the lamp on the ink tank is flashing, ink may have run out.
Replacing the ink tank is recommended.
If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
-> [ Replacing an Ink Tank ]
Follow the directions given in your setup sheet to install the Print Head.
-> [ Initial Hardware Setup ]
If the Print Head is already installed, remove the Print Head once and then reinstall it.
If the error is not resolved, the Print Head may be damaged. Contact the service center.
When remaining ink cautions or errors occur, the message will appear to inform you of the error.
Refer to [ An Error Message Is Displayed on the LCD ]
When you need to replace ink tanks, follow the procedure below.
1. Make sure that the power is turned on, and open the Paper Output Tray gently.
2. Lift the Scanning Unit (Cover) until it stops.
The Print Head Holder moves to the replacement position.
3. Remove the ink tank with the lamp flashing fast.
Push the tab (A) and lift the ink tank to remove.
Do not touch the Print Head Lock Lever (B).
4. Prepare the new ink tank.
(1) Take a new ink tank out of its package, remove the orange tape ( ) completely, then remove the protective film ( ) completely.
(2) Hold the ink tank with the orange protective cap (D) pointing up while being careful not to block the L-shape air hole (C).
(3) Slowly twist the orange protective cap (D) 90 degrees horizontally to remove it off.
5. Install the new ink tank.
(1) Insert the front end of ink tank into the Print Head at a slant.
Make sure that the position of the ink tank matches the label.
(2) Press the mark (Push) on the ink tank until the ink tank snaps firmly into place.
Make sure that the ink lamp lights up red.
6. Lift the Scanning Unit (Cover) slightly, and then close it gently.
The remaining ink level cannot be correctly detected. (The lamp on the ink tank flashes.)
Replace the ink tank and close the Scanning Unit (Cover).
-> [ Replacing an Ink Tank ]
Printing with an ink tank that was once empty may damage the machine.
If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it.
With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.
Appropriate ink tank is not installed.
Printing cannot be executed because the ink tank is not compatible with this machine.
Install the appropriate ink tank.
-> [ Replacing an Ink Tank ]
If you want to cancel printing, press the machine's Stop button.
The ink has run out. (The lamp on the ink tank flashes.)
Replace the ink tank and close the Scanning Unit (Cover).
-> [ Replacing an Ink Tank ]
Printing under the current condition may damage the machine.
If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it.
With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before printing is completed. In this case, print from the computer.
If the Inner Cover is opened, close the Inner Cover and press the OK button on the machine.
The ink absorber is almost full.
Press the machine's [OK] button to continue printing. Contact the service center.
The machine error has occurred.
Contact the service center.
Some errors occurred while copying and a certain time passed.
Press the OK button to dismiss the error, and try to copy again.
If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine.
Turn off the machine, and unplug the power cord of the machine from the power supply.
Contact the service center.
"****" is displayed in the alphanumeric character and depends on the error occurred.
Turn off the machine, and unplug the power cord of the machine from the power supply.
After a while, plug the power cord of the machine back in, and then turn on the machine. If the same error occurs, contact the service center.
The Card Slot is set to Writable from USB PC or Writable from LAN PC.
You cannot print from the memory card or save the scanned data to the memory card when the Card Slot is set to Writable from USB PC or Writable from LAN PC. After writing on the memory card, select Not writable from PC in Read/write attribute in Device user settings.
The power cord may have been unplugged last while the machine was still on.
Press the OK button to dismiss the error.
The specified data cannot be printed.
When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.
If the Inner Cover is closed when starting disc label printing, open the Inner Cover with the Scanning Unit (Cover) closed, set the Disc Tray, and then use the OK button on the machine to dismiss the error.
Do not open or close the Inner Cover while printing is in progress. Doing so may damage the machine.
1. Open the Paper Output Tray (A).
2. Make sure that the message asking you to load the printable disc is displayed, then open the Inner Cover (B).
3. Place the printable disc on the Disc Tray.
- 4.72 inches / 12 cm printable disc:
(1) Place the printable disc on the Disc Tray with the printable surface facing up.
- 3.15 inches / 8 cm printable disc:
(1) Align the protrusions on both edges of the 3.15 inches / 8 cm Disc Adapter with indentations on the Disc Tray.
(2) Place the 3.15 inches / 8 cm printable disc on the Disc Tray with the printing surface facing up.
4. Attach the Disc Tray to the machine.
5. Insert the Disc Tray straight until the arrow ( ) on the Inner Cover is almost aligned with the arrow ( )on the Disc Tray.
(D) Keep the Disc Tray level when inserting it.
(E) Align the arrow ( ) on the Disc Tray with the arrow ( ) on the Inner Cover.
1. Pull out the Disc Tray.
2. Close the Inner Cover.
3. Remove the printable disc from the Disc Tray.
- 4.72 inches / 12 cm printable disc:
(1) Remove the printable disc from the Disc Tray.
- 3.15 inches / 8 cm printable disc:
(1) Remove the 3.15 inches / 8 cm Disc Adapter from the Disc Tray.
(2) Remove the 3.15 inches / 8 cm printable disc from the Disc Tray.
Using Useful Disc Label Printing Functions
Choose either of the method below according to your purpose.
1. Display the Copy menu screen.
2. Select Disc label, then use the OK button to confirm the selection.
The print area setting screen is displayed.
3. Use the button to select Outer circle or Inner circle and use the button to change the print area.
4. Use the OK button to confirm the selection.
5. Use the button to select Recommended disc or Other disc, then use the OK button to confirm the selection.
6. Load the copy source BD/DVD/CD on the Platen Glass, then use the OK button to go to the next step.
The disc label standby screen is displayed.
7. Use the Color button for color copying, or the Black button for black & white copying.
8. Confirm the message, then set the printable disc.
Use the left Function button to see how to set the printable disc.
9. Use the OK button to start copying.
The machine starts copying.
1. Display the Fun photo print screen.
2. Select Disc label print, then use the OK button to confirm the selection.
The print area setting screen is displayed.
3. Use the button to change the print area of Outer circle.
4. Use the OK button to confirm the selection.
5. Use the button to change the print area of Inner circle.
6. Use the OK button to confirm the selection.
7. Use the button to select Recommended disc or Other disc, then use the OK button to confirm the selection.
The photo selection screen is displayed.
8. Use the button to select the photo to print, then use the OK button to confirm the selection.
9. Adjust the print area and crop the area as necessary.
Use the following buttons to crop the area.
and buttons:
Positions the cropping frame.
+ or - buttons, or Scroll Wheel:
Sets the cropping frame size.
10. Use the OK button to finalize your selection of cropping area.
The print settings confirmation screen is displayed.
11. Use the Color button to go to the next step.
12. Confirm the message, then set the printable disc.
Use the left Function button to see how to set the printable disc.
13. Use the OK button to start printing.
The machine starts printing.
The photo selection screen is displayed after printing is complete.
1. Display the Reprint from printed photo screen.
2. Select Disc label print, then use the OK button to confirm the selection.
The print area setting screen is displayed.
3. Use the button to select Outer circle or Inner circle and use the button to change the print area.
4. Use the OK button to confirm the selection.
5. Use the button to select Recommended disc or Other disc, then use the OK button to confirm the selection.
The photo selection screen is displayed.
6. Use the button to select the photo to print, then use the OK button to confirm the selection.
7. Confirm the print image, then use the OK button to go to the next step.
The print settings confirmation screen is displayed.
8. Use the Color button for color printing, or the Black button for black & white printing.
9. Confirm the message, then set the printable disc.
Use the left Function button to see how to set the printable disc.
10. Use the OK button to start printing.
The machine starts printing
1. Make sure that the machine is turned on.
2. Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device.
3. Specify the print settings as follows.
4. Set the printable disc.
5. Start printing from your PictBridge compliant device.
- Specifying the PictBridge Print Settings on the Machine
You can specify the PictBridge print settings on the machine.
1. Make sure that the machine is turned on.
2. Select Setup on the HOME screen.
3. Select Device settings, then use the OK button to confirm the selection.
4. Select PictBridge print settings, then use the OK button to confirm the selection.
5. Confirm the message, then use the OK button to go the next step.
6. Select Disc label print setting, then use the OK button to confirm the selection.
The screen to change the print area is displayed.
7. Use the button to select Outer circle or Inner circle and use the button to change the print area.
8. Use the OK button to confirm the selection.
9. Use the button to select Recommended disc or Other disc, then use the OK button to confirm the selection.