FAQ ID: 8200812600
Release date: 08 June 2010
1. Make sure that the machine is turned on.
2. Open the Paper Output Tray gently, and open the Output Tray Extension.
3. Select Setup on the HOME screen.
4. Select Maintenance, then press the OK button.
The Maintenance screen is displayed.
5. Use the
button to select Bottom plate cleaning, then press the OK button.
The confirmation screen is displayed.
6. Use the
button to select Yes, then press the OK button.
7. Remove any paper from the Rear Tray following the on-screen instructions.
8. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper following the on-screen instructions.
9. Load this and only this sheet of paper on the Rear Tray with the open side facing to the front following the on-screen instructions.
(A) Load the paper after unfolding it.
The paper cleans the inside of the machine as it feeds through the machine.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate Cleaning again.
If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Clean them according to instructions.
-> [ Cleaning the Protrusions inside the Machine ]