How to install the software from the Setup CD or from the Setup & Manual site (wireless LAN connection)

FAQ ID: 8202094000

Release date: 22 July 2014

Back to FAQ List

Solution

Windows

Before installing the software
To use your printer via wireless LAN connection, you need to complete the printer settings for wireless LAN connection before installing the software.
See [ Wireless LAN connection of your printer to an access point ] and set up the printer.


IMPORTANT
  • Quit all applications before installation.
  • Log on using an administrator account.


REFERENCE
If the computer is equipped with a CD-ROM drive, you can use CD-ROM for installation.

  • Click [ Run Msetup4.exe ] on the AutoPlay screen, then click [ Yes ] or [ Continue ] on the User Account Control dialog box.

If the CD-ROM does not autorun:
Double-click [ (My) Computer ] > CDROM icon > [ MSETUP4.EXE. ]
Go to Step 5 and follow the instructions.

1. Visit http://canon.com/ijsetup/.

2. Select your region, printer name, and computer OS.

3. In the Product Setup section, click Download. The setup file will be downloaded.

4. Double-click the downloaded .exe file.
The setup will start automatically. Follow the on-screen instructions to complete installation.

5. Click [ Next ].


REFERENCE
When the .NET Framework screen appears, click [Yes].

6. Select your printer, then click [ Next ].

7. Click [ Next ].


REFERENCE
  • Easy-WebPrint EX

Easy-WebPrint EX is Web print software that is installed on the computer when installing the supplied software. Internet Explorer 7 or later (Windows) is required to use this software. An Internet connection is required for installation.

Follow any on-screen instructions to proceed with the software installation.

8. When the Setup Completion dialog box appears, click [ Complete ].

9. Click [ Next ].

- Important Information for the installation

  • If the Extended Survey Program screen appears


If you can agree to Extended Survey Program, click [ Agree ].
If you click [ Do not agree ], the Extended Survey Program will not be installed.
(This has no effect on the machine's functionality.)

  • When the Test Print window is displayed


Test printing will be performed to check the printer's operation.
Load plain paper into the printer and click [ Execute ].
After test printing, click [ Next ].
To skip test printing, click [ Next ] instead of [ Execute ].

10. Click [ Exit ] to complete the installation.
Remove the Setup CD-ROM and keep it in a safe place.

11. Quick Menu starts.

The software is installed in your Windows computer.

Mac OS X

Before installing the software
To use your printer via wireless LAN connection, you need to complete the printer settings for wireless LAN connection before installing the software.
See [ Wireless LAN connection of your printer to an access point ] and set up the printer.


IMPORTANT
  • Quit all applications before installation.

1. Visit http://canon.com/ijsetup/.

2. Select your region, printer name, and computer OS.

3. In the Product Setup section, click [ Download ]. The setup file will be downloaded.

4. Double-click the downloaded .dmg file.

5. Double-click the [ Setup ] icon.

6. Click [ Next ].

7. In the subsequent screen, enter the administrator name and password. Then click [ Install Helper ].

8. Click [ Next ].

9. Select your printer, then click [ Next ].

10. Click [ Next ].

Follow any on-screen instructions to proceed with the software installation.

11. Click [ Add Printer ].


REFERENCE
  • The alphanumeric characters after "Canon xxx series" is the machine’s Bonjour service name or MAC address.
  • If the machine is not detected, make sure of the following.

- The machine is turned on.
- The firewall function of any security software is turned off.
- The computer is connected to the access point.

12. Select [ Canon xxx series Canon IJ Network ] and click [ Add ].


ATTENTION
If you will be installing the Canon printer driver on Mac OS X and using the printer through a network connection, you can select [ Bonjour ] or [ Canon IJ Network ] in the [ Add Printer ] dialog.
If [ Bonjour ] is selected, remaining ink level messages may differ from those indicated by [ Canon IJ Network ].
Canon recommends you to use [ Canon IJ Network ] for printing.

13. Click [ Next ].

14. Click [ Next ].

- Important Information for the installation

  • If the Extended Survey Program screen appears


If you can agree to Extended Survey Program, click [ Agree ].
If you click [ Do not agree ], the Extended Survey Program will not be installed.
(This has no effect on the machine's functionality.)

  • When the Test Print window is displayed


Test printing will be performed to check the printer's operation.
Load plain paper into the printer and click [ Execute ].
After test printing, click [ Next ].
To skip test printing, click [ Next ] instead of [ Execute ].

15. Click [ Exit ] to complete the installation.
Remove the Setup CD-ROM and keep it in a safe place.

16. Quick Menu starts.

The software is installed in your Mac OS X computer.

iOS / Android

Before installing the software
To use your printer via wireless LAN connection, you need to complete the printer settings for wireless LAN connection before installing the software.
See [ Printing or scanning from a smartphone or tablet PC ] and set up the printer.

The software is installed on your iOS / Android device.

Applicable Models

  • PIXMA E464
  • PIXMA MG2940
  • PIXMA MG2950

Did this article answer your question?