How to install the software from the Setup CD or from the Setup & Manual site (USB connection)

FAQ ID: 8201885600

Release date: 24 January 2014

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Solution


ATTENTION
Do not connect the USB cable yet.
You will be prompted to connect it during the installation using the Setup CD-ROM.

Windows


IMPORTANT
  • Quit all applications before installation.
  • Log on using an administrator account.
  • Internet connection may be required during the installation. Connection fees apply.

1. Insert the CD-ROM into the computer.


REFERENCE
If your computer does not have the CD-ROM drive or you do not have the Setup CD, follow the steps given below.
  • Visit http://canon.com/ijsetup/.
  • Select your region, printer name, and computer OS.
  • In the Product Setup section, click Download. The setup file will be downloaded.
  • Double-click the downloaded .exe file.

The setup will start automatically. Go to Step 3 and follow the instructions.

2. Click [ Run Msetup4.exe ] on the AutoPlay screen, then click [ Yes ] or [ Continue ] on the User Account Control dialog box.
If the User Account Control dialog box reappears in following steps, click [ Yes ] or [ Continue ].


REFERENCE
If the CD-ROM does not autorun:
Double-click [ (My) Computer ] > CDROM icon > [ MSETUP4.EXE. ]

3. Click [ Next ].

4. Click [ USB Connection ].


REFERENCE
When the .NET Framework screen appears, click [Yes].

5. Click [ Next ].


REFERENCE
  • Easy-WebPrint EX

Easy-WebPrint EX is Web print software that is installed on the computer when installing the supplied software. Internet Explorer 7 or later (Windows) is required to use this software. An Internet connection is required for installation.

Follow any on-screen instructions to proceed with the software installation.

6. When the Printer Connection screen appears, connect the machine to the computer with a USB cable.
After connecting the cable, TURN ON THE MACHINE.

7. Click [ Next ].

- Important Information for the installation

  • If the Extended Survey Program screen appears


If you can agree to Extended Survey Program, click [ Agree ].
If you click [ Do not agree ], the Extended Survey Program will not be installed.
(This has no effect on the machine's functionality.)

  • When the Test Print window is displayed


Test printing will be performed to check the printer's operation.
Load plain paper into the printer and click [ Execute ].
After test printing, click [ Next ].
To skip test printing, click [ Next ] instead of [ Execute ].

8. Click [ Exit ] to complete the installation.
Remove the Setup CD-ROM and keep it in a safe place.

9. Quick Menu starts.

The software is installed in your Windows computer.

Mac OS X


IMPORTANT
  • Quit all applications before installation.

1. Visit http://canon.com/ijsetup/.

2. Select your region, printer name, and computer OS.

3. In the Product Setup section, click [ Download ]. The setup file will be downloaded.

4. Double-click the downloaded .dmg file.

5. Double-click the [ Setup ] icon.

6. Click [ Next ].

7. In the subsequent screen, enter the administrator name and password. Then click [ Install Helper ].

8. Click [ Next ].

9. Click [ USB Connection ].

10. Click [ Next ].

Follow any on-screen instructions to proceed with the software installation.

11. When the Printer Connection screen appears, connect the machine to the computer with a USB cable.
After connecting the cable, TURN ON THE MACHINE.

12. Click [ Next ].

- Important Information for the installation

  • If the Extended Survey Program screen appears


If you can agree to Extended Survey Program, click [ Agree ].
If you click [ Do not agree ], the Extended Survey Program will not be installed.
(This has no effect on the machine's functionality.)

  • When the Test Print window is displayed


Test printing will be performed to check the printer's operation.
Load plain paper into the printer and click [ Execute ].
After test printing, click [ Next ].
To skip test printing, click [ Next ] instead of [ Execute ].

13. Click [ Exit ] to complete the installation.
Remove the Setup CD-ROM and keep it in a safe place.

14. Quick Menu starts.

The software is installed in your Mac OS X computer.

Applicable Models

  • PIXMA MG3540
  • PIXMA MG3550
  • PIXMA MG5540
  • PIXMA MG5550
  • PIXMA MG6440
  • PIXMA MG6450
  • PIXMA MX474
  • PIXMA MX475
  • PIXMA MX534
  • PIXMA MX535

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