Troubleshooting Videos

On this page you can find some helpful troubleshooting videos.

imageRUNNER

Please select a video below for troubleshooting guidance

  • In this video tutorial we will show you how to resolve issues with colouring on your printed documents and pictures

  • In this video tutorial we will show you how to fix the 'Load Paper' error on your Canon imageRUNNER ADVANCE

  • In this video tutorial we will show you how to fix certain quality issues such as spots or lines when scanning with a Canon imageRUNNER ADVANCE

  • In this video tutorial we will show you how to check for, and remove, any jammed papers from inside your Canon machine