Managed Print Services
Create an optimised, secure and sustainable print and scan environment with Canon’s services and solutions, available via the cloud, in a hybrid setup, or on-premise. And now, through Canon Hybrid Workspace Solutions, we support seamless working between home and office environments, through one single contract – enabling efficient and productive ways of working anywhere, anytime.
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Managed Print Services combines our industry leading technologies and services to seamlessly and securely manage your print and scan infrastructure across both central and home offices enabling digital transformation.
"50% of information technology decision makers, rank managed print services as one of their top 3 investment priorities."
Our approach
We take a five-step approach to optimise your print environment:
1. Assess your print and document workflows to understand your current digital maturity and identify improvement opportunities.
2. Design a bespoke digital transformation journey tailored to your unique business needs.
3. Ensure a seamless transition harnessing our skills, knowledge and experience.
4. Proactively maintain and support your print and scan environment, to ensure your fleet and document workflows keep performing as efficiently as possible.
5. Continue to make constant improvements from service and performance reports.
The benefits of MPS
Our Managed Print Services help you improve efficiency, security and customer experience through a selection of enhanced capabilities.
Drive productivity
Improve time and cost efficiency with increased functionality and visibility into document workflows.
Improve collaboration and mobility
Enable teams to access advanced print and scan capabilities remotely through enhanced connectivity features.
Enhance customer experience
High quality prints and innovative applications that convey your message more effectively with simplified print and scan.
Strengthen information security
Maintain security and compliance standards with robust security infrastructure that allows only authorised access to confidential information.
Services
We have a broad range of services tailored to fit your business’ unique needs, from core services covering fleet management, print optimisation, remote monitoring, and customer reporting, to enhanced services for multivendor management and enterprise-grade service and support – all available across central and home offices.
Discovery Assessment
Provides detailed analyses of the print and scan environment, giving an understanding of the fleet and day-to-day user print and scan needs. Advanced version also includes environment calculations, providing an accurate baseline for calculating cost savings.
Fleet Management Service
Ensures fleets are continually available, and capable of maintaining enough capacity, enabling centralised management for higher productivity. Includes Output Management Service, Customer Reporting Service and Business Relationship Management Service.
Security Services
A range of security-related services addressed to all-type organisations that help keep MFD and Printer fleets secure. Includes Device Hardening Service, Data Removal Service or Security Audit.
Sustainability Services
Helps you achieve your sustainability goals
Includes Canon and 3rd party services, e.g. Carbon Neutral Printing and Reforestation.
Multi-vendor Management Service
Provides maintenance and consumables management of non-Canon devices in your fleet, consolidating your entire print fleet into a single contract.
Enterprise Service Desk
Provides a single point of contact for centralised global software and application support, offering enhanced operational efficiency, reliability and productivity.
On-site Fleet Maintenance
Dedicated Canon on-site engineer offering rapid fleet support optimisation, to ensure high availability and user satisfaction.
On-site Fleet Operations
Canon support for the day-to-day print and scan environment for large sites, by providing incident triage and device-related hygiene activities.
MPS infrastructure
Our Managed Print Services are underpinned by a broad selection of robust software solutions that cover your entire print environment, from device maintenance to customer reporting.
uniFLOW
Manage all your devices, and print and scan workflows through one integrated software solution.
eMaintenance
Automate time-consuming administration tasks so you can focus on what’s important.
Netaphor
Gain actionable business intelligence with this fleet data collection, analysis, alerting and reporting tool.
CRS Online
Drive continuous improvement of your print performance through insight from ongoing reporting.
Digital transformation services
Drive forward your digital transformation by combining our enterprise-grade managed print services and workspace collaboration solutions in a single package
Workspace collaboration solutions
Transform how you do business with advanced capture, document workflow automation, and cloud connectivity solutions that work together to keep information flowing securely through your organisation.
Our Services Catalogue
Whether your business is focused on digital transformation or embracing new ways of working, our services catalogue can be your comprehensive guide to making the right choices for your business needs.
Related products and solutions
Explore more Canon solutions that complement our Managed Print Services.
Multifunction printers
Effortlessly print, copy, scan and fax with our extensive portfolio of printers.
Single Function Printers
Quality printing is easier than ever with our range of single function printers.
Document Scanners
Discover new levels of speed, efficiency and quality with our document scanners.
Digital Colour Presses
Setting a new standard for image quality, with outstanding offset-like results.
Explore further
Read more about how Canon solutions and services can help you adapt to the new hybrid reality of work.
Preparing for the unexpected
The idea of ‘normal’ working has been totally transformed and continues to change. Here’s where to invest to stay agile.
Enabling the new workspace
Read how cloud will become fundamental to ensuring teams can collaborate in the changing, hybrid future workspace.
Adapting to tomorrow’s workspace with cloud
Navigate the future workspace by harnessing cloud technology to support efficient, secure collaboration.
What to expect in the future workspace
Discover the trends impacting the future workspace and get tips on how you can prepare.