Software Maintenance and Support
Canon Software Support
The Canon Software Support Service provides you with:
Remote Software Support
Helps minimise business disruptions by providing expert technical support to deal with software performance issues. There are four levels of support available to match different business needs reflecting the severity and level of impact on your business.
Software Maintenance (On-site Software)
Safeguards software investments by ensuring access to the latest software releases. Implementation of updates for on-site solutions is chargeable. Online services are updated by Canon.
Service Availability (Cloud Services)
Ensures the service is reliable and the cloud components of the service are available as contracted.
Remote Event Management
Canon Remote Event Management is a proactive support service, where our experts monitor the application and server environment, remotely providing a proactive event resolution.
Related Services
By doing what we do best — with our range of lifecycle solutions for all your print and document needs — we ensure you can focus on what you do best.
Device Maintenance and Support Services
With our proactive maintenance and reactive support, you can rely on your devices to keep performing at their best.
Related Products and Solutions
Business Software
We deliver customer-driven, innovative Business Management Software. Make a real difference to your organisation's productivity and profit with Canon's business software.