The IT transformation barometer

Insights from 1,700 IT leaders across seven EMEA markets on how their role evolved between 2019, 2021 and 2023, along with their predictions and priorities for the next three years.

The IT Decision Maker (ITDM) Journey

IT leaders are critical for every business. They drive innovation, support employee productivity and fight to keep the lights on in truly challenging times. But nobody asks what it’s like to be in their shoes – so we did exactly that.

We surveyed thousands of senior IT leaders across Europe, asking how their working experience changed between 2019, 2021 and 2023.

Read our research report to discover their greatest challenges, evolving priorities, and how they’re using innovation to drive forward both their organisation and their own careers.

The IT transformation barometer
IT decision maker (ITDM)

2019 – 2027

2019: the peaceful year

ITDMs felt more relaxed, with less challenges and stress.

2021: the crisis year

At the height of the pandemic, ITDMs were firefighting constantly and feeling stressed.

2023: the opportunity year

While working harder than ever, ITDMs started to feel more positive about the strategic opportunities open to them.

2024 and beyond: a new dawn for AI?

55% of ITDMs say that AI is already a priority for investment, set to grow to 66% in the next 3 years.

The evolution of the ITDM role

What do ITDMs think about how their role has changed over time? Click on the arrows below to find out.

Dive into the IT Transformation Barometer report now for the latest insights into how the role of the ITDM is shifting dramatically.

Explore further

Is the transition to hybrid working really done?

98% of IT leaders are still refining their hybrid working model. Discover the areas they voted top priority and why.

Do workers really take data compliance seriously?

Data compliance: A headache for IT leaders. How to strike the balance between freedom and control? Insights from the IT Transformation Barometer reveal ongoing concerns.

Unlocking Innovation: Freeing IT Leaders from the 'Fixing' Cycle

2023 saw IT leaders trapped in a cycle of 'fixing', hindering innovation. Now, it's time to liberate them for real progress. Find out how.

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