Keep your printers, scanners and fax devices running smoothly
Gain peace of mind, safeguard quality and ensure your equipment is in full working order with Canon’s Easy Service Plan.
Your business can work more efficiently, backed by a comprehensive product cover through a range of service packs. These include installation and training, as well as fixed contracts for printer maintenance and repair. From the comfort of your own office Canon can support you with on-site repair or on-site maintenance.
Our first-class expertise can support imagePROGRAF large format printers, imageFORMULA scanners, i-SENSYS laser printers, and imageRUNNER multi-functional printers & fax devices.
When you buy an Easy Service Plan, you are assured premium support and protection for your Canon product. We offer a choice of unrivalled services in a range of preconfigured Easy Service Plan packs, from installation to repair and maintenance your product.
imageFORMULA Scanners
Streamline your office scanning with fast and reliable document scanners for digital workspaces.
When you buy an Easy Service Plan, you are assured premium support and protection for your Canon product. We offer a choice of unrivalled services in a range of preconfigured Easy Service Plan packs, from installation to repair and maintenance your product.
3 Year Exchange Service
The ideal way to minimise disruption to your business. If a fault develops customers can call the Canon support desk. If the query can’t be fixed over the phone, or remotely, we will arrange a replacement product, which will be new or as new and reconditioned. We aim to arrange delivery and pick up of the faulty product within 48 hours.
In the event of a fault, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched onsite by the next business day.
In the event of a fault, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched onsite by the next business day.
In the event of a fault, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched onsite by the next business day.
Installation and Training Service (Network Scanners)
Get off to a perfect start. Arrange a qualified service engineer to come on-site to setup and install the scanner and includes user training on the operation of the device, scanning functions and security features.
Applicable Models
null$$ScanFront 400,
Installation Service – for departmental, low- and mid-volume production scanners
Get up and running quickly with a hassle free installation that includes basic training so users can get started scanning as soon as possible.
Easy Service Plan for imagePROGRAF Large Format Printers
When you buy an Easy Service Plan, you are assured premium support and protection for your Canon. We offer a choice of unrivalled services in a range of preconfigured Easy Service Plan packs, from installation to repair and maintenance your product.
3 Year On-Site Next Day Service
In the event of a fault or simply for support, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched on-site by the next business day. Users also get access to a helpdesk.
In the event of a fault or simply for support, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched on-site by the next business day. Users also get access to a helpdesk.
In the event of a fault or simply for support, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched on-site by the next business day. Users also get access to a helpdesk.
This involves installation of hardware, utility software (including printer driver), loading of inks and media, and connection to network or USB connection. Standard training covers the main functions and features plus day-to-day maintenance and troubleshooting.
Half-a-day training providing in-depth coverage of the functions and features of the product and installed software, plus troubleshooting. This will include printer menus, print head cleaning/replacement, loading media, main and advanced functions of the Windows/Macintosh printer driver and relevant utility software. Also covered are the features and functions of PosterArtist LT*.
[*] If the full version of PosterArtist has been purchased then this will be loaded and configured instead of the LT version.
Easy Service Plan for imageRUNNER Multifunctional Printers
When you buy an Easy Service Plan, you are assured premium support and protection for your Canon product. We offer a choice of unrivalled services in a range of preconfigured Easy Service Plan packs, from installation to repair and maintenance your product.
3 Year On-Site Next Day Service
The perfect mitigation against business disruption. Customers can call the Canon support desk in the event of a fault. If the issue can’t be resolved by phone or remotely we aim to get a qualified service engineer on-site by the next business day. Users can also access support via our expert helpdesk.
The perfect mitigation against business disruption. Customers can call the Canon support desk in the event of a fault. If the issue can’t be resolved by phone or remotely we aim to get a qualified service engineer on-site by the next business day. Users can also access support via our expert helpdesk.
The ideal way to gain a fast return on your Canon imageRUNNER investment. Includes hardware setup, connection to the network and basic training in the main functions and features of the device.
Easy Service Plan for i-SENSYS & i-SENSYS X Laser Printers and Multifunctionals
When you buy an Easy Service Plan, you are assured premium support and protection for your Canon product. We offer a choice of unrivalled services in a range of preconfigured Easy Service Plan packs, from installation to repair and maintenance your product.
3 Year On-Site Next Day Service
The ideal way to minimise business disruption. In the event of a fault, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched on-site by the next business day.
Applicable Models
/business/products/office-printers/single-function/colour/i-sensys-x-c1946p/$$i-SENSYS X C1946P, null$$i-SENSYS FAX-L150, null$$i-SENSYS FAX-L170, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp220-series/$$i-SENSYS LBP223dw, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp220-series/$$i-SENSYS LBP226dw, null$$i-SENSYS LBP621Cw, /business/products/office-printers/single-function/colour/i-sensys-lbp620-series/$$i-SENSYS LBP623Cdw, /business/products/office-printers/single-function/colour/i-sensys-lbp630-series/specifications/lbp631cw.html$$i-SENSYS LBP631Cw, /business/products/office-printers/multifunction/black-and-white/i-sensys_mf237w/$$i-SENSYS MF237w, null$$i-SENSYS X 1238Pr, null$$i-SENSYS LBP228x, null$$i-SENSYS LBP233dw, null$$i-SENSYS LBP236dw, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp240-series/specifications/lbp243dw.html$$i-SENSYS LBP243dw, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp240-series/specifications/lbp246dw.html$$i-SENSYS LBP246dw, /business/products/office-printers/single-function/colour/i-sensys-lbp630-series/specifications/lbp633cdw.html$$i-SENSYS LBP633Cdw, /business/products/office-printers/single-function/colour/i-sensys-lbp660-series/$$i-SENSYS LBP663Cdw, null$$i-SENSYS MF443dw, null$$i-SENSYS MF446x, null$$i-SENSYS MF641Cw, /business/products/office-printers/multifunction/colour/i-sensys-mf640-series/$$i-SENSYS MF643Cdw, /business/products/office-printers/multifunction/colour/i-sensys-mf640-series/$$i-SENSYS MF645Cx, /business/products/office-printers/single-function/colour/i-sensys-lbp673cdw/$$i-SENSYS LBP673Cdw, /business/products/office-printers/multifunction/colour/i-sensys-mf650-series/specifications/i-sensys-mf651cw.html$$i-SENSYS MF651Cw, /business/products/office-printers/multifunction/colour/i-sensys-mf650-series/specifications/i-sensys-mf655cdw.html$$i-SENSYS MF655Cdw, /business/products/office-printers/multifunction/colour/i-sensys-mf650-series/specifications/i-sensys-mf657cdw.html$$i-SENSYS MF657Cdw, /business/products/office-printers/multifunction/colour/i-sensys-mf740-series/$$i-SENSYS MF742Cdw, null$$i-SENSYS X 1238i, null$$i-SENSYS X 1238i II, null$$i-SENSYS X 1238Pr II, null$$i-SENSYS X 1440P, null$$i-SENSYS X 1440Pr, /business/products/office-printers/multifunction/colour/i-sensys-x-c1127i-series/$$i-SENSYS X C1127i, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp325x/$$i-SENSYS LBP325x, null$$i-SENSYS LBP664Cx, null$$i-SENSYS LBP710Cx, null$$i-SENSYS LBP712Cx, /business/products/office-printers/single-function/colour/i-sensys-lbp722cdw/$$i-SENSYS LBP722Cdw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf440-series/$$i-SENSYS MF445dw, null$$i-SENSYS MF449x, null$$i-SENSYS MF453dw, null$$i-SENSYS MF455dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf460-series/specifications/$$i-SENSYS MF461dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf460-series/specifications/i-sensys-mf463dw-specifications.html$$i-SENSYS MF463dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf460-series/specifications/i-sensys-mf465dw-specifications.html$$i-SENSYS MF465dw, /business/products/office-printers/multifunction/colour/i-sensys-mf740-series/$$i-SENSYS MF744Cdw, null$$i-SENSYS MF746Cx, /business/products/office-printers/multifunction/colour/i-sensys-mf750-series/specifications/i-sensys-mf752cdw.html$$i-SENSYS MF752Cdw, /business/products/office-printers/multifunction/colour/i-sensys-mf750-series/specifications/i-sensys-mf754cdw.html$$i-SENSYS MF754Cdw, /business/products/office-printers/single-function/colour/i-sensys-x-c1127p/$$i-SENSYS X C1127P, null$$i-SENSYS X C1127iF, null$$i-SENSYS X 1238iF, null$$i-SENSYS X 1238i II, null$$i-SENSYS X 1238iF II, null$$i-SENSYS X C1333i, /business/products/office-printers/single-function/colour/i-sensys-x-c1333p/$$i-SENSYS X C1333P, null$$i-SENSYS X 1440i, null$$i-SENSYS X 1440iF, null$$i-SENSYS X C1533iF II, null$$i-SENSYS X C1533P II, null$$i-SENSYS X C1538iF II, null$$i-SENSYS X C1538P II, /business/products/office-printers/single-function/colour/i-sensys-lbp732cdw/$$i-SENSYS LBP732Cdw, /business/products/office-printers/multifunction/colour/i-sensys-mf842cdw/$$i-SENSYS MF842Cdw, null$$i-SENSYS FAX-L3000, null$$i-SENSYS FAX-L3000IP, null$$i-SENSYS FAX-L410, null$$i-SENSYS LBP351x, null$$i-SENSYS LBP352x, /business/products/office-printers/single-function/colour/i-sensys-lbp852cx/$$i-SENSYS LBP852Cx, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp361dw/$$i-SENSYS LBP361dw, null$$i-SENSYS MF542x, null$$i-SENSYS MF543x, null$$i-SENSYS MF552dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf550-series/specifications/mf553dw.html$$i-SENSYS MF553dw, /business/products/office-printers/multifunction/colour/i-sensys-mf832cdw/$$i-SENSYS MF832Cdw, /business/products/office-printers/single-function/black-and-white/i-sensys-x-1643p/$$i-SENSYS X 1643P, null$$i-SENSYS X 1861P, null$$i-SENSYS X 1871P, null$$i-SENSYS X C1333iF, null$$i-SENSYS X C1533P, null$$i-SENSYS X C1538P,
3 Year Return-to-Base Service
A comprehensive service package that offers complete peace of mind. Should a problem arise, the device will be repaired for you at no cost at an authorised Canon service centre. The plan includes one free maintenance service in the second year of the plan, plus access to Canon’s support desk.
Get up and running quickly and trouble-free. Plans include network connection and loading of all appropriate software for the device. Following successful installation you will receive basic training on the functions and features of the device, including printing.
Applicable Models
null$$i-SENSYS FAX-L150, null$$i-SENSYS FAX-L170, null$$i-SENSYS FAX-L3000, null$$i-SENSYS FAX-L3000IP, null$$i-SENSYS FAX-L410, null$$i-SENSYS LBP112, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp110-series/$$i-SENSYS LBP113w, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp162dw/$$i-SENSYS LBP162dw, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp220-series/$$i-SENSYS LBP223dw, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp220-series/$$i-SENSYS LBP226dw, null$$i-SENSYS LBP228x, null$$i-SENSYS LBP233dw, null$$i-SENSYS LBP236dw, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp240-series/specifications/lbp243dw.html$$i-SENSYS LBP243dw, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp240-series/specifications/lbp246dw.html$$i-SENSYS LBP246dw, /business/products/office-printers/single-function/black-and-white/i-sensys-lbp325x/$$i-SENSYS LBP325x, null$$i-SENSYS LBP351x, null$$i-SENSYS LBP352x, null$$i-SENSYS LBP6030, /business/products/office-printers/single-function/black-and-white/i-sensys_lbp6030b/$$i-SENSYS LBP6030B, null$$i-SENSYS LBP6030w, null$$i-SENSYS LBP621Cw, /business/products/office-printers/single-function/colour/i-sensys-lbp620-series/$$i-SENSYS LBP623Cdw, /business/products/office-printers/single-function/colour/i-sensys-lbp660-series/$$i-SENSYS LBP663Cdw, null$$i-SENSYS LBP664Cx, /business/products/office-printers/single-function/colour/i-sensys-lbp673cdw/$$i-SENSYS LBP673Cdw, null$$i-SENSYS LBP710Cx, null$$i-SENSYS LBP712Cx, /business/products/office-printers/single-function/colour/i-sensys-lbp722cdw/$$i-SENSYS LBP722Cdw, /business/products/office-printers/single-function/colour/i-sensys-lbp852cx/$$i-SENSYS LBP852Cx, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf110/$$i-SENSYS MF112, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf110/$$i-SENSYS MF113w, /business/products/office-printers/multifunction/black-and-white/i-sensys_mf237w/$$i-SENSYS MF237w, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf260/$$i-SENSYS MF264dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf260/$$i-SENSYS MF267dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf260/$$i-SENSYS MF269dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf287dw/$$i-SENSYS MF287dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf440-series/$$i-SENSYS MF445dw, null$$i-SENSYS MF446x, /business/products/office-printers/multifunction/black-and-white/i-sensys_mf3010/$$i-SENSYS MF3010, null$$i-SENSYS MF443dw, null$$i-SENSYS MF449x, null$$i-SENSYS MF453dw, null$$i-SENSYS MF455dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf460-series/specifications/$$i-SENSYS MF461dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf460-series/specifications/i-sensys-mf463dw-specifications.html$$i-SENSYS MF463dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf460-series/specifications/i-sensys-mf465dw-specifications.html$$i-SENSYS MF465dw, null$$i-SENSYS MF542x, null$$i-SENSYS MF543x, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf550-series/specifications/mf552dw.html$$i-SENSYS MF552dw, /business/products/office-printers/multifunction/black-and-white/i-sensys-mf550-series/specifications/mf553dw.html$$i-SENSYS MF553dw, null$$i-SENSYS MF641Cw, /business/products/office-printers/multifunction/colour/i-sensys-mf640-series/$$i-SENSYS MF643Cdw, /business/products/office-printers/multifunction/colour/i-sensys-mf640-series/$$i-SENSYS MF645Cx, /business/products/office-printers/multifunction/colour/i-sensys-mf740-series/$$i-SENSYS MF742Cdw, /business/products/office-printers/multifunction/colour/i-sensys-mf740-series/$$i-SENSYS MF744Cdw, null$$i-SENSYS MF746Cx, /business/products/office-printers/multifunction/colour/i-sensys-mf750-series/specifications/i-sensys-mf752cdw.html$$i-SENSYS MF752Cdw, /business/products/office-printers/multifunction/colour/i-sensys-mf750-series/specifications/i-sensys-mf754cdw.html$$i-SENSYS MF754Cdw, /business/products/office-printers/multifunction/colour/i-sensys-mf832cdw/$$i-SENSYS MF832Cdw, null$$i-SENSYS X 1238i, null$$i-SENSYS X 1238iF, null$$i-SENSYS X 1238Pr, null$$i-SENSYS X 1238i II, null$$i-SENSYS X 1238iF II, null$$i-SENSYS X 1238Pr II, null$$i-SENSYS X 1440i, null$$i-SENSYS X 1440iF, null$$i-SENSYS X 1440P, null$$i-SENSYS X 1440Pr, /business/products/office-printers/single-function/black-and-white/i-sensys-x-1643p/$$i-SENSYS X 1643P, /business/products/office-printers/multifunction/colour/i-sensys-x-c1127i-series/$$i-SENSYS X C1127i, null$$i-SENSYS X C1127iF, /business/products/office-printers/single-function/colour/i-sensys-x-c1127p/$$i-SENSYS X C1127P, null$$i-SENSYS X C1333i, null$$i-SENSYS X C1333iF, null$$i-SENSYS X C1533P, null$$i-SENSYS X C1538P,
How do I request service or support for my product?
Service Desk Contact:
i-SENSYS: +44 (0)844 892 0844
imageFORMULA: +44 (0)844 892 0844
imageRUNNER: +44 (0)844 892 0844
imagePROGRAF:+44 (0)844 892 0844
WG7500 Series: +44 (0)844 892 0844
Opening Hours:
9am - 5pm (Monday - Friday)
The helpdesk is closed on UK bank holidays.
Please note these numbers are for support with your product only. The max call charge from a BT landline is 5 pence per minute plus your phone company’s access charge, business rates and calls from other networks may vary.
To help you as quickly as possible, you are kindly requested to:
Provide the product model and serial number.
Provide a clear fault description and carry out any diagnostics on request.
Comply with any reasonable instructions from Canon or our Authorised Service Providers.
Have a question or looking for information? Enter your details below and one of our experts will call you back.
Opening times: 9:00am – 5:00pm, Monday – Friday
(Excluding bank holidays)
